Can I transfer live calls outside of my phone system?

The ability to perform a live transfer outside of your Phone System is determined by what phone device you use.

X-Lite 3.0 and 4's are the most commonly used device with VanillaSoft and they do not support transfers outside of the phone system.  In this case a user would need to upgrade to an eyeBeam softphone which may be purchased at https://secure.counterpath.com/Store/CounterPath/ProductInfo.aspx?ProductId=8 for $33.95/each.

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