How to set up dialing between different countries (Internationally)

To set up international dialing:

  1. Login as Admin
  2. Select Project
  3. Go to Dialing and Recording
  4. In Project Details, fFor "Allow Dialing Multiple Countries" select "Yes"
  5. Save

 

 

VanillaSoft will now be able to format phone numbers correctly when importing.  Any contacts previously imported will need to be re-imported to have the correct phone number formatting.

NOTE: When importing international phone numbers a country code MUST be included with the phone number field and on the Import Mapping page you MUST check the "Phone numbers start with the country code" before starting import.

 

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