To set up international dialing:
- Login as Admin
- Select Project
- Go to Dialing and Recording
- In Project Details, fFor "Allow Dialing Multiple Countries" select "Yes"
VanillaSoft will now be able to format phone numbers correctly when importing. Any contacts previously imported will need to be re-imported to have the correct phone number formatting.
NOTE: When importing international phone numbers a country code MUST be included with the phone number field and on the Import Mapping page you MUST check the "Phone numbers start with the country code" before starting import.