How do I create a Calendar Event? To create a calendar event: Go to Calendar (or User Calendars on Admin side) and select user if different from yourself Click on the date/time of the event Enter Title, Location, Times, Duration, and Notes Save Related articles How do I add an external agent calendar to set appointments to? Lead Status Change Notification Send Appointment Email Notification to Contacts Send Appointment Email Notification to Agents How to Enable SMS Notification/Forwarding