Instructions to set-up VanillaSoft dialing with Toktumi VoIP phone lines:
- Install the Toktumi Softphone
- Sign into VanillaSoft as a caller in Internet Explorer
- Go to your user profile page by clicking on your username in the upper-right hand corner.
- Go to Test Controls and you should be prompted to install add-ons and active x controls. Install these controls until they stop popping up.
- Make sure to “Always Allow Pop-ups from this site”
- Click on Tools
- Click on Internet Options
- Click on Security then Trusted Sites
- In the “Add this website to the zone:” box put in https://*.vanillasoft.net and click add . If the box has that entry already just click on add.
- Click Close.
- Click on Custom Level and scroll down until you see “Initialize and script ActiveX controls safe for scripting”. Click on Enable.
- Scroll down to Display Mixed Content - click on Enable.
- Click on OK, then on Apply and then on OK again.
- Refresh the screen and install anything it prompts you too.
- Go back to the contact page and then to the Profile page.
- For Line Type select the SIP option and select Toktumi from menu.
Continue for instructions to set-up VanillaSoft recording with Toktumi VoIP phone lines:
- Select “Custom” for the recording path
- Open up the Toktumi phone and click on “Settings” and then on “Preferences”
- Put a check in the box beside “Record calls.”
- Take note of the path where the files are being stored and click “Save”
- Go back to VanillaSoft and put the Toktumi Recording path into the VanillaSoft recording path box so they match. Click “Save”