How do I get to my next contact?

To move on after completing one contact you must disposition your current contact by choosing a Result Code.  Once a Result Code is chosen, your next-best-lead to call will automatically route to you.

To result the current contact either select a result code listed in the far left column. Once one of these result codes are chosen the current contact will be gone so make sure you have entered any comments or data before clicking a result code.

If the result code you are looking for is not represented in the column please click the "Results" button at the top.  This will bring you to the Result Code page where you may calendar calls, fill in data prompts, assign ownership etc.

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