Your VanillaSoft VoIP HUD may be added as a panel on your Total View Contact page as a panel for easy viewing and automatic login each day. To access the HUD inside of VanillaSoft your personal HUD shortcut URL must be entered into the VanillaSoft user Dialing Info profile. To add HUD:
Add the HUD to desired panel:
- Login as an Admin
- Select Project
- Go to Page Layout
- Select CMV HUD from the Available Tabs menu-> Select the Panel Number-> and click Add
Retrieve the HUD shortcut URL:
- Login to your VanillaSoft VoIP portal using your username and password.
- Click the HUD link on the left menu to open up that user's HUD
- Click the "Help" button at the top-right of the HUD window
- Scroll down to where it says "Hud Shortcut" and highlight/copy the entire URL
Note: If you haven’t registered for the new VoIP portal, follow the Registering for the New VoIP Portal article to get signed in.
Add HUD shortcut URL to VanillaSoft user account:
- In VanillaSoft as admin, go to Users
- Select the corresponding User
- Paste the Hud Shortcut link in to the "ConnectMeVoice HUD Link" field under Dialing Information