If users encounter issues accessing VanillaSoft, logging into VS Connect, email deliverability problems, or issues with HubSpot integration, it may be necessary to whitelist certain IP addresses in your network's security exceptions configuration. Whitelisting these IP addresses can help when your web access is limited to specific websites due to company policies.
General VanillaSoft IP Addresses
To ensure proper access and functionality, add the following IP addresses to your network's whitelist:
- 23.251.156.253
- 23.251.158.66
- 34.110.243.255
- 34.132.14.188
- 34.133.142.170
- 34.133.222.22
- 34.150.147.253
- 34.70.219.215
- 34.85.161.225
- 34.85.163.100
- 34.85.227.217
- 35.186.163.5
- 35.186.188.38
- 35.192.127.34
- 35.193.117.228
- 35.194.71.131
- 35.194.85.204
- 35.194.86.78
- 35.199.33.15
- 35.199.8.57
- 35.202.238.243
- 35.202.40.161
- 35.223.230.185
- 35.224.124.87
- 35.224.199.87
- 35.225.158.213
- 35.225.238.124
- 35.227.253.253
- 35.230.175.155
- 35.230.177.29
- 35.230.183.196
- 35.239.26.134
- 35.245.213.62
- 35.245.4.117
VanillaSoft VoIP
- 69.9.45.128 /25
- 207.99.114.0 /24
Email Servers
To increase email deliverability, whitelist the following IP ranges for email servers:
- 23.249.208.0/20
- 23.251.224.0/19
- 52.82.172.0/22
- 54.240.0.0/18
- 54.240.64.0/19
- 54.240.96.0/19
- 69.169.224.0/20
- 76.223.128.0/19
- 76.223.176.0/20
- 199.127.232.0/22
- 199.255.192.0/22
HubSpot IP Addresses
For issues related to HubSpot integration, whitelist the following IP ranges:
- 23.249.208.0/20
- 23.251.224.0/19
- 52.82.172.0/22
- 54.240.0.0/18
- 54.240.64.0/19
- 54.240.96.0/19
- 69.169.224.0/20
- 76.223.128.0/19
- 76.223.176.0/20
- 199.127.232.0/22
- 199.255.192.0/22
Whitelisting the specified IP addresses helps ensure better access and functionality of VanillaSoft services, email deliverability, and HubSpot integration. If you encounter any issues, please contact your IT personnel for assistance with making these changes as VanillaSoft cannot assist with changes to your network, firewall, anti-virus, or any other local environment..