When you first sign up for VanillaSoft, your username and password is the email address you used to register. To increase the security of your account, we recommend you change your VanillaSoft password when you first log in. Alternatively, if you suspect anyone has your current password, it would be best to change your password right away.
Note: VanillaSoft does not keep passwords on file. If you forgot your password, VanillaSoft is not able to provide your current password. To get logged in, you would need to follow the steps listed in our Unable to Log In to VanillaSoft article.
Change VanillaSoft Password
- Log in to VanillaSoft.
- Click your username in the top-right corner.
- From the menu on the left, click on Change Password.
- Fill out the password fields as instructed.
- Once done, click Submit.
Your password has been changed. You can verify the change by logging out and back in, using the new password.