Billing Cycle Information

Once you sign up for VanillaSoft, your billing cycle will either be on the 1st of the month, or the 16th of the month. If that day falls on a weekend, it will be the next business day. To know which day you will be charged, you can refer to the following:

 

Billing Cycle on the 1st of the Month

  • If you signup up between the 20th to the 4th of the month

 

Billing Cycle on the 16th of the Month

  • If you signup up between the 5th to the 19th of the month

 

If you need to make any changes to this, please contact our Accounting department by calling 866-763-8826 option 3 or emailing accounting@vanillasoft.com for assistance. 

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