Giving your Administrator your HUD link allows for easier access and monitoring. As an Administrator, you have access to gather this link from within the user's profile. The below steps make this process quick and easy as it directs the Caller to send you their individual VoIP HUD link directly. To add the VanillaSoft VoIP HUD to the Caller Panel, refer to our Add VoIP HUD To Contact Page article for more information.
Jump to a specific area of this article by selecting one of the sections here:
Access the HUD as an Admin With VoIP
- Log in to VanillaSoftas an Admin.
- Select your Username in the top-right corner.
- Scroll down to the Dialing Information section.
- Copy the ConnectMeVoice HUD Link URL.
- Paste the HUD Link into a new browser tab or window and hit Enter.
You should now see the HUD view of all of your Callers.
Access the HUD as an Admin Without VoIP
- Log in to VanillaSoft as an Admin.
- Select Users from the menu at the top.
- Select a Username that has an assigned VoIP line.
- Scroll down to the Phone Information section.
- Copy the ConnectMeVoice HUD Link URL.
- Paste the HUD Link into a new browser tab or window and hit Enter.
You should now see the HUD view of all of your Callers.