Manuals & Guides
- Appointment Setting in VanillaSoft
- VanillaSoft X-Lite Configuration for Callers
- Working From Home User Guide
- Counterpath's Bria 4 Softphone User Guide
- X-Lite 4 User Guide
- How to Set-up a New VanillaSoft VoIP line with an X-Lite or Bria Softphone
Videos
- ★ QuickStart For Admins
- ★ QuickStart for Callers
- Feature Focus: Dashboard (version français)
- Feature Focus: How to customize your call activity dashboard
- Feature Focus: How to use Result Codes
- Feature Focus: How to Use Voice Drop
Basic Questions & Answers-New VanillaSoft
- Buyerzone Field Names for Web Leads
- How To Set Up Your SMS Texts To Be Texted To You (VanillaSoft VoIP Lines Only)
- Torchlight Field Names for Web Leads
- Datalot Field Names for Incoming Web Leads
- Apollo Interactive Field Names for Incoming Web Leads
- TMS Leads Field Names for Incoming Web Leads
Recent Additions-New VanillaSoft
- Proximity Filters
- Advanced Mode Routing Filters
- Intellective Filter Caller Access
- Intellective Filter Assignment
- Geolocation Filters
- Routing Filters