Since VanillaSoft does not allow the sending of emails from a ‘free’ email address, such as Yahoo, you will need to either change your profile to use a company email address or configure your Yahoo SMTP server within both your Yahoo account and your VanillaSoft account. This article will go over the steps needed to maintain a Yahoo account within VanillaSoft.
Note: For more information on configuring your email account in VanillaSoft, refer to our Setting Up Your Email Account article.
Jump to a specific section of this article by selecting one of the sections here:
- Yahoo SMTP Settings
- Configure Your Yahoo Account
- Setup Email Account Within VanillaSoft as an Admin
- Setup Email Account Within VanillaSoft as a Caller
Yahoo SMTP Settings
Use the following Email Account information when setting up your SMTP server in VanillaSoft.
Host / Outgoing Mail Server (SMTP): smtp.mail.yahoo.com
Account Name/User Name: Your Yahoo address (for example, example@yahoo.com)
Password: Your Yahoo password
Port: 465
Use SSL: Yes
Configure Your Yahoo Account
All steps listed here are from Yahoo's Add Two-Step Verification for Extra Security knowledge base article.
Turn on Two-Step Verification
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Sign in to your Yahoo account.
- Click your Username, then select Settings.
- Click the Security menu option on the left.
- Under 2-Step Verification, click Turn on.
- Choose your Your phone number as your verification method.
- Choose the phone number you want to use and how you will receive the verification code.
- Once received, enter the verification code, then click Continue to verify.
- Click Generate App Passwords and proceed below.
Create App Passwords
- Click on Get Started.
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Type a name like "VanillaSoft" in to the App name field, then click Generate password.
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Copy down the 16-character App Password, shown at the top.
- Note: Use this copied App Password for your Yahoo SMTP settings in VanillaSoft as described in the steps below.
- Click Done.
Setup Email Account Within VanillaSoft as an Admin
- Log in to VanillaSoft as an Admin.
- From the menu at the top, select Users.
- Click on the username you wish to configure.
- Under the Email Account section, click + More options.
- Click Connect with SMTP.
- In the SMTP Connection pop-up window, fill out all of the SMTP settings fields with your Yahoo SMTP Settings.
- Note: Use your copied App Password, from the steps above, as your SMTP password within VanillaSoft.
- Once done, click Connect.
Setup Email Account Within VanillaSoft as a Caller
- Log in to VanillaSoft as a Caller.
- Click on your username in the top-right corner.
- Select My Email Account New from the left-hand pane.
- Under the Email Account section, click + More options.
- Click Connect with SMTP.
- In the SMTP Connection pop-up window, fill out all of the SMTP settings fields with your Yahoo SMTP Settings.
- Note: Use your copied App Password, from the steps above, as your SMTP password within VanillaSoft.
- Once done, click Connect.