When using the VanillaSoft Email Service (i.e., not using SMTP) to send emails, verifying each domain is essential to ensure that emails are sent out properly. This guide will walk you through the steps to verify your email domain in VanillaSoft and provide important considerations for the process.
Why Domain Verification is Important
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Email Deliverability: Verifying your domain improves email deliverability, ensuring emails reach their destination and reducing the chances of being blocked or sent to promotion/spam folders.
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Multiple Domains: Several domains can be verified simultaneously, allowing different users to use different domains to send emails.
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Administrator Role: Only an Account Administrator can verify a domain.
Important Considerations
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Unverified Domains: Domains that have not been verified cannot send emails using VanillaSoft Email Service.
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DNS Providers: Some DNS providers automatically append the name of your domain to the attribute name of the DNS record. Refer to your DNS provider documentation for detailed instructions on adding a CNAME record.
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Propagation Time: DNS changes can take a long time to propagate depending on the email host's server configuration. For more information on propagation time, contact your email domain host.
Steps to Verify an Email Domain in VanillaSoft
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Access Account Settings: From the Admin homepage, select Account from the top menu.
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Open Email Domain Verification: Open the Email Domain Verification tab from the top.
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Add Domain: Enter the email domain you want to verify (e.g., vanillasoft.net) and click the "Add Domain" button.
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Copy DKIM Records: Copy the 3 DKIM records by hovering over the value and selecting the "copy to clipboard" icon, or by clicking the "Copy all to clipboard" button to copy all.
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Access DNS Configuration: Access the DNS configuration for your domain host. Your domain host is typically where you purchased your domain name (e.g., GoDaddy, Name.com, etc.).
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Add DKIM Records: Add the copied DKIM records to the DNS configuration of your domain host. You may need to contact your domain host for assistance with this step.
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Verify Domain: Once the DKIM records have been added to the DNS records and the changes have propagated on the email host's servers, the domain should show a "Verified" tag in the Email Domain Verification section of VanillaSoft.
Verifying your email domain in VanillaSoft is a crucial step to ensure that your emails are delivered successfully and to avoid being marked as spam. By following these steps, you can verify your domain and improve your email deliverability.