Configuring the correct time zone in VanillaSoft is crucial for ensuring that all scheduled activities, calls, and appointments are accurately timed. This guide provides instructions for both Admins and Callers to set the appropriate time zone for themselves and other users.
Configure Your Time Zone - As an Admin
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Access Profile Settings: From the Admin homepage, click your username in the top-right corner.
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Select Time Zone: Open the User's Time Zone drop-down and select the appropriate time zone.
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Save Changes: Click Save.
Configure the Time Zone for a User - As an Admin
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Access Users List: From the Admin homepage, click Users from the top menu.
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Select User: Find and open the desired user by clicking on their username.
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Select Time Zone: Open the User's Time Zone drop-down and select the appropriate time zone.
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Save Changes: Click Save.
Configure Your Time Zone - As a Caller
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Access Profile Settings: From the Caller homepage, click your username in the top-right corner.
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Select Time Zone: Open the Time Zone drop-down and select the appropriate time zone.
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Save Changes: Click Save Changes.
By configuring the correct time zone, you ensure that all your scheduled activities in VanillaSoft are accurately timed. This helps in maintaining proper coordination and efficiency in your tasks. Follow the steps outlined for Admins and Callers to set the appropriate time zone.