This guide explains how to grant a user Admin access and enable them to switch extensions for any user within the VanillaSoft VoIP account.

Steps to Grant Admin Access and Extension Switching Permissions

1. Log in to the VoIP Portal: Access the VanillaSoft VoIP portal as an Admin.
2. Navigate to User Management: Open the Administration menu and select Users.
3. Edit User Permissions: Find the user you want to grant permissions to and click the pencil icon to the far right to edit the user.
4. Grant Admin Rights: Check the Admin checkbox to assign Admin rights.
5. Assign Extensions: Click the blue arrow button with two white arrows to move all available extensions, or select individual extensions and click the clue button with one white arrow, to the selected extensions list.
6. Save Changes: Click Save to apply the new settings.

By following these steps, the selected user will have Admin access and the ability to switch extensions for any user within the account. This ensures efficient management of VoIP extensions within your organization.