Contact VanillaSoft

VanillaSoft can be reached between Monday and Friday during regular business days. If you reach us outside of business hours, or there are no agents available, you will be directed to our answering service. They will take your information down and escalate a ticket which will be followed up with once we are available. Each department can be reached at the following numbers: 


Phone: 866-763-8826 ext. 1
Available: 10am – 6pm ET

Technical Support
Phone: 866-763-8826 ext. 2
Available: 9am – 8pm ET

Customer Service
Phone: 866-763-8826 ext. 3
Available: 10am – 5pm ET


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