Updating Payment Information for Individual Billing

This guide will walk you through updating or entering your credit card payment information, including name and address fields. This applies to self-paying users only.

 

Updating your Payment Information

  1. Log in to VanillaSoft as a Caller.
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  2. Click on your username in the top-right corner of the screen.
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  3. Select the Payment Info section from the left-hand pane.
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  4. Click the Enter New Info button.
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  5. Enter your new information in the Card Information and Billing Information fields.
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  6. Once done, click Save.
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Your new payment information has been updated. If there are any issues with updating this information, please contact our Accounting department by emailing accounting@vanillasoft.com or by calling 1-866-763-8826 option 3.

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