Updating Payment Information for Individual Billing

This guide will walk you through updating or entering your credit card payment information, including name and address fields. This applies to self-paying users only.


Updating your Payment Information

  1. Log in to VanillaSoft as a Caller.
  2. Click on your username in the top-right corner of the screen.
  3. Select the Payment Info section from the left-hand pane.
  4. Click the Enter New Info button.
  5. Enter your new information in the Card Information and Billing Information fields.
  6. Once done, click Save.

Your new payment information has been updated. If there are any issues with updating this information, please contact our Accounting department by emailing accounting@vanillasoft.com or by calling 1-866-763-8826 option 3.

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