Before installing VS Connect and using a VanillaSoft VoIP line, we highly recommend that you ensure your system and network meet the requirements listed below to give you the best performance possible. Once you have verified that your system meets all requirements, you can follow our Download and Install VS Connect article to proceed with your setup.
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|Processor||Core 2 Duo 2.1 GHz||i5/i7 2.4 GHz or above|
|Memory||4 GB RAM||8 GB RAM or above|
|Disk Space||400 MB||1 GB or above|
|Windows Operating System||Windows 10 or above|
|Mac Operating System||macOS 10.13 (High Sierra)||macOS 10.14 (Mojave) or above|
|Internet Connection Type||Hard-wired (Ethernet) internet connection directly to modem/router|
|Internet Speed||10 Mb down / 2 Mb up||25 Mb down / 25 Mb up or above|
|Internet Latency||50ms or less||30ms or less|
|Internet Packet Loss||<1%||0%|
Note: These are general requirements. Performance within these recommendations can vary due to application contention, system load, background services running, and many other factors.