Before installing VS Connect and using a VanillaSoft VoIP line, we highly recommend that you ensure your system and network meet the requirements listed below to give you the best performance possible. Once you have verified that your system meets all requirements, you can follow our Download and Install VS Connect article to proceed with your setup.
Jump to a specific area of this article by selecting one of the sections here:
Hardware Requirements
| Minimum | Recommended | |
| Processor | Core 2 Duo 2.1 GHz | i5/i7 2.4 GHz or above |
| Memory | 4 GB RAM | 8 GB RAM or above |
| Disk Space | 400 MB | 1 GB or above |
Software Requirements
| Minimum | Recommended | |
| Windows Operating System | Windows 10 (w. Fall Creators Update installed) or above | |
| Mac Operating System | macOS 11 (Big Sur) or above | |
Network Requirements
| Minimum | Recommended | |
| Internet Connection Type | Hard-wired (Ethernet) internet connection directly to modem/router | |
| Internet Speed | 10 Mb down / 2 Mb up | 25 Mb down / 25 Mb up or above |
| Internet Latency | 50ms or less | 30ms or less |
| Internet Packet Loss | <1% | 0% |
| Internet Jitter | <30ms | 0ms |
Note: These are general requirements. Performance within these recommendations can vary due to application contention, system load, background services running, and many other factors.