VanillaSoft does not support nor troubleshoot headset issues. If you experience any issues with your headset, please reach out to the headset manufacturer for assistance. VanillaSoft recommends using a wired USB headset to allow for easier troubleshooting and better connectivity. VanillaSoft does not recommend wireless headsets.
Select the manufacturer to see a list of tested headsets:
Plantronics
For assistance with troubleshooting your Plantronics headset, please contact Plantronics Support. Below is a list of tested Plantronics headsets:
- Blackwire 310/320
- Blackwire 435
- Blackwire 500 Series
- Blackwire 700 Series
- Calisto P240
- Calisto 600 Series
- EncorePro 540 with DA80
- EncorePro 710/720 with DA80
- HW251N with DA45
- Savi 400 Series
- Savi 700 Series
- Voyager Edge UC
- Voyager Focus UC
- Voyager Legend UC
Jabra
For assistance with troubleshooting your Jabra headset, please contact Jabra Support. Below is a list of tested Jabra headsets:
- Biz 2300
- Biz 2400
- Evolve 30
- Evolve 40
- GN2000 Series
- GN9350e
- Motion UC
- Pro 930
- Pro 935
- Pro 9450
- Pro 9470
- Speak 510 UC
- Supreme
- UC Voice 750
Logitech
For assistance with troubleshooting your Logitech headset, please contact Logitech Support. Below is a list of tested Logitech headsets:
- Dual H650e
- Dual H820e
- Conference CamConnect
- GROUP
Sennheiser
For assistance with troubleshooting your Sennheiser headset, please contact Sennheiser Support. Below is a list of tested Sennheiser headsets:
- DW Series
- SD Series
- D10 Series
- MB Pro Series
- MB 660 Series
- Presence Series
- Circle Series
- Century Series
- Culture Series
- Culture Plus Series
- SP Series