Jump to a specific area of this article by selecting one of the sections here:
Making or Answering a Call
| Action | Windows | MacOS |
|---|---|---|
| Answer an incoming call | Ctrl + N | Ctrl + N |
| Decline an incoming call | Ctrl + D | Ctrl + D |
| Redial the last number called | Ctrl + R | Ctrl + R |
| End a call or end a conference call (hang up on all participants) | Ctrl + E | Ctrl + E |
During a Call
| Action | Windows | MacOS |
|---|---|---|
| Mute or unmute your voice | Ctrl + M | Ctrl + M |
| Hold or resume a call when the focus is on the call panel | Ctrl + H | Ctrl + H |
| Transfer an established call when the focus is on the call panel | Ctrl + T | Ctrl + T |
| Turn the call volume up when the focus is on the call panel | ↑ (Up arrow) | ↑ (Up arrow) |
| Turn the call volume down when the focus is on the call panel | ↓ (Down arrow) | ↓ (Down arrow) |
During a Collaboration Conference
| Action | Windows | MacOS |
|---|---|---|
| Mute or unmute your voice | Ctrl + M | Ctrl + M |
| Hold or resume a conference call | Ctrl + H | Ctrl + H |
Opening a Window
| Action | Windows | MacOS |
|---|---|---|
| Open the Preferences window | F8 | ⌘ + , |
| Open the Support tab in the Troubleshooting window | Ctrl + F9 | Ctrl + 9 |
Exiting
| Action | Windows | MacOS |
|---|---|---|
| Quit VS Connect | Ctrl + Q | ⌘ + Q |