Project-Based CallerID – Vanillasoft

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In VanillaSoft, setting up a Project-Based CallerID allows you to assign a specific CallerID to all Callers working within a particular project. This feature applies a uniform CallerID across the project without the need to configure each Caller’s profile individually. It’s important to note that this setup requires the use of VanillaSoft VoIP. If you're using a different VoIP provider, this feature will not be available.

Steps to Configure Project-Based CallerID

Follow these instructions to set up a unified CallerID for a project:

Log In as an Admin: Access your VanillaSoft account with administrator privileges.
Select the Project: Choose the project for which you want to set up a Project-Based CallerID.
Access Dialing Settings: Open the Dialing & Recording menu and select the Dialing & Recording section.
Set the CallerID: In the Dialing Prefix field, input the specific format *13 followed by your desired 10-digit CallerID. For example, if you want to use the CallerID 972-200-0179, you would enter *139722000179.
Save Your Configuration: Click Save to apply the new CallerID settings to the project.

By following these steps, you ensure that all Callers working within the specified project will display the same CallerID when making calls. This consistency is key in maintaining professionalism and coherence in your project’s external communications.