How to Set Up Your VanillaSoft VoIP Voicemail

A personalized voicemail greeting sets the right tone for your professional communication. These instructions will guide you through listening to or recording your own voicemail greeting using VS Connect. If you're looking to configure Voicemail Drop recordings instead, refer to the Using Voicemail Drop (VMDrop) with VanillaSoft VoIP article.

Preparation: Before starting, ensure you have all the necessary information by referring to these articles:

Listening to Your Voicemail Greeting

  1. Log In to VS Connect: Open and sign in to VS Connect.

  2. Dial Voicemail Code: Dial *99 and click the phone icon to initiate the call.

  3. Enter Access Code: Enter your VoIP Access Code when prompted.

  4. Manage Your Greetings: Press 4 to access the "Manage Your Greetings" menu.

  5. Access Recorded Greetings: Press 9 to navigate to "Recorded Greetings."

  6. Voicemail Greeting: Press 1 to listen to your Voicemail Greeting.

  7. Evaluate Your Recording: If you're satisfied with the greeting, simply disconnect. Otherwise, press 1 to re-record.

Recording Your Voicemail Greeting

  1. Log In to VS Connect: Open and sign in to VS Connect.

  2. Dial Voicemail Code: Dial *99 and click the phone icon to start the call.

  3. Enter Access Code: Provide your VoIP Access Code.

  4. Manage Your Greetings: Press 4 to navigate to "Manage Your Greetings."

  5. Record Voicemail Greeting: Press 1 to begin recording your personalized voicemail greeting.

  6. Create Your Recording: Record your desired greeting.

  7. Save Your Greeting: Press # to accept and save your recording.

Your personal voicemail greeting is now configured and will greet your callers when you're unavailable. To keep your message relevant, you can update it by repeating the steps above. A thoughtful greeting ensures your contacts receive a consistent, professional impression even if you can't pick up the phone.

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