Register for the VoIP Portal

The VanillaSoft VoIP portal has a new interface called Clarity. Any user with an existing VanillaSoft VoIP phone number can sign up. This article will show the steps necessary to register for the VanillaSoft VoIP portal.

 

Register for the VanillaSoft VoIP Portal

When registering, you will need access to the email associated with your VanillaSoft account. Additionally, you will need your voicemail password, also known as your access code.

  1. Go to your VanillaSoft VoIP Portal, then you will see the login page.
    clarity_register_01_login_page_2022-11-16_16-13-36.png
  2. Click on the Create a new user link.
    clarity_register_02_click_create_a_new_user_2022-11-16_16-38-38.png
  3. Enter your existing VanillaSoft VoIP phone number.
    clarity_register_03_create_new_user_phone_number_2022-11-16_16-48-49.png
  4. If you have one, enter your VoIP extension.
    clarity_register_04_create_new_user__extension_2022-11-16_16-55-07.png
  5. Enter your voicemail password, also known as your access code.
    clarity_register_05_create_new_user__voicemail_password_2022-11-16_17-11-26.png
  6. Enter the email address associated with the phone number.
    clarity_register_06_create_new_user__email_2022-11-16_17-14-05.png
  7. Click Create User.
    clarity_register_07_create_new_user__click_create_user_2022-11-16_17-16-54.png
    • You will receive a verification email thanking you for signing up for a ConnectMeVoice account. Inside the email will be a security code that you will use to complete the registration process.
  8. Enter the Security Code you received after signing up.
    clarity_register_user_credentials_01_security_code_2022-11-16_17-22-31.png
  9. Enter your desired Username for your account.
    clarity_register_user_credentials_02_username_2022-11-16_17-26-26.png
  10. Enter your desired Password for your account, typing it again in the Confirm Password field.
    clarity_register_user_credentials_03_password_2022-11-16_17-29-46.png
  11. Click Create User.
    clarity_register_user_credentials_04_click_create_user_2022-11-16_17-33-42.png
  12. A notification will appear to confirm your User account was created. Click Login to log in to the VanillaSoft VoIP Portal.
    clarity_register_account_created_3.1_login_2022-11-17_16-12-56.png

  13. At the login page, enter the Username and Password you just created, then click Login.
    clarity_register_account_created_3.2_login_2022-11-18_14-38-53.png
  14. When you log in for the first time, you will be asked to verify your email. Click Send an email to... to receive a new email containing a verification code.
    clarity_register_account_created_3.3_2022-11-18_15-08-41.png
  15. Enter the Verification Code, then click Verify.
    clarity_register_account_created_3.4_verify_2022-11-18_15-16-36.png
  16. A verified notification will appear. Click Login to return to the login page.
    clarity_register_account_created_3.5_2022-11-18_15-51-54.png
  17. At the login page, enter your Username and Password, then click Login.
    clarity_register_account_created_3.2_login_2022-11-18_14-38-53.png

 

You will now have access to the VanillaSoft VoIP portal. If you can't log in, follow the steps in the Unable to Log In to your VoIP Portal article.

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