Updating Payment Information for Individual Billing

This guide will walk you through updating or entering your credit card payment information, including name and address fields. The steps below apply to individual billing users only. To update your account billing information, refer to our Updating Account Payment Information article.

Updating your Payment Information

1. Log in to VanillaSoft as a Caller.
   
   

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2. Click on your username in the top-right corner of the screen.
   
   

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3. Select the Payment Info section from the left-hand pane.
   
   

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4. Click the Enter New Info button.
   
   

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5. Enter your new credit card information in the Card Information fields.
   
   

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6. Enter your new credit card information in the Billing Information fields.
   
   

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7. Once done, click Save.
   
   

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Your new payment information is now up-to-date. If you encounter any issues updating this information, please contact our Accounting department by emailing accounting@vanillasoft.com or calling 972-200-0179 option 3.