Salesforce Object Mapping: Contact Mapping

When configuring a Salesforce Object Mapping, you can customize what Contact Field(s) VanillaSoft will send data through to Salesforce, and create Mappings so the information is stored correctly. For more information on Configuration, please refer to our Salesforce Object Mapping: Configuration article.

Note: Several default mappings exist for fields that are standard between Salesforce and VanillaSoft, though these mappings may be removed or changed as needed.

 

Salesforce Object Mapping: Contact Mapping

  1. Log in to VanillaSoft as an Admin.
    Login.jpg
  2. Select the desired Project.
    Project.jpg
  3. Under Integration, click on Salesforce Integrations.
    Salesforce.png
  4. Select the desired Integration.
    integration_select.png
  5. Go to Salesforce Contact Mapping and click on Edit Mapping.
    contactmapping.png
  6. Click on VanillaSoft Field to choose the data to send from VanillaSoft.
    vanillasoftfield.png
    • If No Field - Uses Default Value is selected, enter in a Default Value.
      defaultvalue.png
  7. When Mapping is done, click on Apply.
    applymapping.png
  8. If additional Update Keys are desired, check the box under 2nd Key.
    2ndkey.png
    • Note: If there are multiple 2nd Keys, the data in all fields must match the Contact being updated.
  9. When done, click on Save.
    activeconfiguration.png

 

Learn more about Salesforce Object Mapping from the articles below:

Related articles