Understanding the character limits for various fields in VanillaSoft is essential for ensuring that your data is entered correctly and fits within the platform's constraints. Below are the character limits for different sections within VanillaSoft:
User Profile
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First Name: 50
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Last Name: 50
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Username: 50
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Notification Email Address: 100
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User Alias: 255
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Work Phone: 20
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Work Extension: 10
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Home Phone: 20
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User Profile Field 1: 255
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User Profile Field 2: 255
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User Profile Field 3: 255
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User Profile Field 4: 255
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User Profile Field 5: 255
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User Profile Field 6: 255
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User Profile Field 7: 255
Contact Information
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Company: 50
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Call Priority: 50
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Prefix: 50
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Address 1: 50
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First Name: 50
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Address 2: 50
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Middle Name: 50
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City: 50
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Last Name: 50
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State/Province: 50
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Suffix: 50
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Zip/Postal Code: 10
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Scheduled Call Info Lead Source Email: 250
Project Settings
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Custom Field Name: Up to 800 (configurable)
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Phone Field: 50
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Call Script Name: 50
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SubScript Name: 128
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Lead Status Name: 50
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Lead Source Name: 100
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Team Name: 50
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Result Code: 10
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Email Template Name: 50
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Email Template Subject: No Limit
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Email Template HTML Body: No Limit
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Email Template Plain Text Body: No Limit
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SMS Template Name: 50
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SMS Template Description: 250
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SMS Template Body: 160/message
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Web Tab Name: No Limit
Incoming Web Lead
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Name: 100
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Description: 1000
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Email on Success: 150
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Email on Error: 150
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Return URL: 500
Outgoing Web Lead
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Web Lead Name: 100
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Description: 100
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Posting URL: 1000
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Number of Retries on Error: 10
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Email on Error: 150
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Email last error details to: 150
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Expected Response on XML Success: No Limit
Caller Side
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Result Code Comment: No Limit
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Quick Search Field: No Limit
Caller Search Contact
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Contact ID: 50
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First Name: 50
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Last Name: 50
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E-Mail: 50
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Phone Number: 50
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Company: 50
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Title: 50
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Address: 50
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City: 50
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State/Province: 50
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Zip/Postal Code: 50