- Assign a Call Script to a Team or Lead Status
- Automatic Email and SMS by Result Code
- Character Limits in VanillaSoft
- Configure your Project for International Dialing
- Copy a Call Script from one Project to Another
- Create Result Codes in your VanillaSoft Project
- Daylight Saving Time in VanillaSoft
- Defining Lead Source by Color
- How to Access Call Transcription and Summary in VanillaSoft
- How To Add a Team
- How to Add Files to Your VanillaSoft Document Library
- How to Configure the Quick Result Call List
- How To Copy a Project's Settings
- How to Create an SMS Template
- How to Customize VanillaSoft Phone Fields
- How To Delete a Team
- How to Enable Call Recording for Transcription in VanillaSoft
- How to Enable Incoming Call Notifications
- How to Enable Voice Transcription in VanillaSoft
- How to Rename a Project in VanillaSoft
- Organizing Email Templates with Categories
- Project-Based CallerID
- Testing Your SMS Templates
- Understanding and Using Contact Variables
- Understanding the Default Team in VanillaSoft
- Updating Your SMS Templates
- What Time Zone is VanillaSoft Using?
- XPath Mapping for XML Structures