Using different Teams allows you to keep your database organized, automate specific actions, grant/restrict access to contacts/Result Codes/templates, and more. Teams are Project-specific. If you would like to have the same Team name listed in multiple Projects, you will need to go through the steps below in each desired Project.

Add a Team

1. Log in to VanillaSoft as an Admin.
2. Select the Project where the Team will reside.
3. Open the Field Customization menu from the top and select Teams.
4. Type the desired Team name in the Enter Team Name field and click the green plus .
5. Repeat as many times as needed.
6. Once done, click Save.

Your Team how now been created. If you would like to delete a Team, you can do so by following the steps listed in our How To Delete a Team article.