Install or Update VS Connect

VS Connect is the essential softphone application for users of VanillaSoft's VoIP service, facilitating seamless communication capabilities directly from your computer. Whether you're setting up for the first time or updating to the latest version, the process is straightforward and does not require uninstalling the previous version. Below are the detailed instructions for both Windows and macOS installations. Remember, VS Connect is not compatible with tablets and requires either a Windows or macOS operating system. For optimal performance, ensure your system meets the VanillaSoft VoIP System Requirements and check your Firewall Settings for VoIP to accommodate VS Connect.

Install or Update VS Connect for Windows

To install or update VS Connect on a Windows machine, follow these steps:

  1. Download the Installer: Start by downloading the VS Connect installation file for Windows here.

  2. Run the Installer: Open the downloaded VS_Connect_Softphone_Windows.msi file.

  3. Accept the License Agreement: Review and accept the terms in the License Agreement to proceed with the installation.

  4. Install the Application: Click Install to begin the install or update process.

  5. Complete the Installation: Once complete, click Finish. VS Connect should automatically launch, indicating a successful setup.

Install or Update VS Connect for macOS

To install or update VS Connect on a macOS machine, follow these steps:

  1. Download the Installer: Start by downloading the VS Connect installation file for macOS here.

  2. Open the Disk Image: Run the VS_Connect_Softphone_Mac.dmg file to open the installer.

  3. Agree to the License: Agree to the End-User License Agreement to continue with the setup.

  4. Install the Application: Drag the VS Connect icon into your Applications folder to install or update the software.

  5. Launch VS Connect: Open VS Connect from the Applications folder to confirm a successful setup. You may need to confirm you want to run the application if prompted by macOS.

Logging In to VS Connect

Once VS Connect is installed:

  1. Open VS Connect: Launch the VS Connect application on your computer.

  2. Enter Credentials: Log in using your VS Connect credentials. If you encounter any issues during login, consult the Unable to Log In to VS Connect article for troubleshooting tips.

By following these steps, you can ensure that your VS Connect installation or update is successful, allowing you to make the most of your VanillaSoft VoIP line for effective communication and collaboration.

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