How to Remove a VoIP Line from Your VanillaSoft Account

Removing an unused VoIP line is a practical way to reduce unnecessary expenses and manage your account efficiently. The process requires Account Admin access because adjustments directly affect your monthly billing. Changes to VoIP lines will be reflected in the next billing cycle. For more details on user management, refer to these articles: Adding a VanillaSoft VoIP Line to a User and Unassigning a VanillaSoft VoIP Line from a User.

Steps to Delete a VoIP Line

  1. Access User Settings: From the Admin homepage, click Users in the top menu.

  2. Navigate to VoIP Lines: Within the User settings, open the VoIP Lines tab.

  3. Select VoIP Line to Delete: Find the VoIP line you want to remove and click the 'X' icon next to it.
    • Note: You can delete the line whether it's assigned to a user or not.

  4. Confirm Deletion: In the confirmation window, click Confirm to finalize the deletion.

Confirmation

A confirmation message will indicate the VoIP line has been removed from your account, and future charges for this line will no longer appear.

Related Resources

Removing an unused VoIP line helps you maintain an optimized account setup, preventing unnecessary costs. Make sure to consult our resources above for comprehensive information on managing VoIP lines and user profiles.

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