Build Result Codes Cadence

Building your Result Codes Cadence is Step 2 in the Cadence building process. Result Codes are at the core of VanillaSoft’s queue-based sales engagement technology, driving your Cadence and persistence with automation on multiple outreach channels.

For a complete list of all steps required to build your Cadence, refer to our Cadence Glossary article.

Access the Result Codes Cadence Section

1. Log in to VanillaSoft as an Admin.
   
   

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2. Select the desired Project.
   
   

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3. Open the Quick Setup menu, then the Cadence submenu, and select the Result Codes section.
   
   

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4. Proceed below to the Build Result Codes Cadence section.

Build Result Codes Cadence

1. Click Add Result Code.
   
   

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2. Enter the Result Code's title in the Result Code text field.
   
   

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3. Enter the Result Code's description in the Result Description text field.
   
   

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4. Keep the Active checkbox selected if you would like this Result Code to be available.
   
   

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5. Open the Result Group drop-down and select the desired group.
   
   

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6. Open the Result Action drop-down and select the desired action.
   
   

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7. Open the Dialing Action drop-down and select the desired action.
   
   

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8. Open the User Assignment drop-down and select the desired assignment.
   
   

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9. Open the Lead Status Change drop-down and select the desired option.
   
   
   • We recommend selecting Specific Lead Status and selecting the next desired Lead Status.

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10. To save the call recording, check the Save Recordings checkbox.
    
    

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11. To make it mandatory to enter a comment before resulting, check the Require Comments checkbox.
    
    

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12. Once done, click Add.
    

Once the above steps are complete, you can proceed to the Build Result Code Assignment Cadence article for Step 3 in your Cadence building process.