Caller Workflow
- Can I set a specific time between dials when using progressive dialing?
- Can I Skip a Contact?
- Error: Back from search takes me to another page instead of the search screen
- How do I add a comment?
- How do I find a contact that I called earlier?
- How to pause call backs from routing to work in general call queue
- How to set up Preview (click-to-dial) vs Progressive Dialing
- How to use data collection prompts
- Search for Contacts in Proximity of a Zip Code
- What does Result Action mean?
- What does:"You have not been assigned to a Project. Please contact your VanillaSoft Administrator." mean
- Why are my Call Back times off?
- Why are only contacts resulted with a retry period routing instead of new contacts?
- Why are there no recordings on the Audio Review page?
- Why is there a long delay between my contacts routing?