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Logging in to VanillaSoft
- Change Your VanillaSoft Password
- How To Unlock an Account
- Unable to Log In to VanillaSoft
- VanillaSoft I.P. Addresses
Configure Email Account
- Check Users' SMTP Status
- Common SMTP Server Settings
- Configure Your Gmail SMTP Server Within VanillaSoft
- Configure Your Yahoo SMTP Server Within VanillaSoft
- Synchronize VanillaSoft Calendar with Google or Outlook 365
Configuring VS Connect
- Install or Update VS Connect
- Set up a Conference Call in VS Connect
- Set VS Connect as Default Dialer
- Set VS Connect as Default Dialer in Firefox
- Unable to Log In to VS Connect
- VS Connect Shortcuts
VanillaSoft VoIP and SMS
- Phone Icon Grayed Out
- A2P 10DLC Registration
- A2P 10DLC SMS Best Practices
- Configuring Progressive or Preview Dialing
- How to Enable SMS for Callers
- How to Enable SMS Notification/Forwarding
User Profile Management
See all articlesBuilding your Cadence
- Cadence Glossary
- Build Lead Status Cadence
- Build Result Codes Cadence
- Build Result Code Assignment Cadence
- Build Result Code Based Emails & SMS Cadence
- Build Quick Result Codes Cadence
General Support Articles
- Contact Technical Support
- Contact VanillaSoft
- Getting Started Videos
- VanillaSoft VoIP System Requirements
- Working from Home with VanillaSoft
- You have not been assigned to a Project. Please contact your VanillaSoft Administrator.