We're here to help!
Logging in to VanillaSoft
See all articlesConfigure Email Account
- Common SMTP Server Settings
- Configure Your Gmail SMTP Server Within VanillaSoft
- Configure Your Yahoo SMTP Server Within VanillaSoft
- Setting Up Your Email Account
- Synchronize VanillaSoft Calendar with Google or Outlook 365
Configuring VS Connect
- Download and Install VS Connect
- Set VS Connect as Default Dialer
- Set VS Connect as Default Dialer in Firefox
- Unable to Log In to VS Connect
VanillaSoft VoIP and SMS
- A2P 10DLC Registration
- Configuring Progressive or Preview Dialing
- How to Enable SMS Notification/Forwarding
- How to send and receive SMS messages in VanillaSoft
- How to Set Up Voicemail Drop
- How To Set Up Voicemail Email Notifications
User Profile Management
See all articlesBuilding your Cadence
- Cadence Glossary
- Build Lead Status Cadence
- Build Result Codes Cadence
- Build Result Code Assignment Cadence
- Build Result Code Based Emails & SMS Cadence
- Build Quick Result Codes Cadence
General Support Articles
- Contact Technical Support
- Contact VanillaSoft
- Getting Started Videos
- VanillaSoft VoIP System Requirements
- Working from Home with VanillaSoft
- You have not been assigned to a Project. Please contact your VanillaSoft Administrator.